Creative Cloud Windows 10 compatibility
- Published on August 16, 2015

With recent updates from both Adobe and Microsoft, we have prepared some guidance for creative professionals seeking to understand Adobe Creative Cloud on Windows 10 compatibility. You can ensure the greatest compatibility of your Creative Cloud applications on Windows 10 by making certain to upgrade to the latest versions of the Adobe CC apps if you are upgrading to Windows 10 or have a new computer with Windows 10 installed. The Adobe Creative Cloud 2015 release was updated to include support for Windows 10.
Compatibility of older Creative Cloud Applications on Windows 10
If you have been using an older version of the Creative Cloud apps, such as CC 2014 or the original CC it may not be fully compatible with Windows 10. Additionally, Creative Suite may not be compatible with Windows 10 either.
Creative Suite Windows 10 Compatibility
For users still working with Creative Suite applications, which were the predecessor to Adobe Creative Cloud apps, Windows 10 compatibility is not guaranteed, and Adobe is unlikely to release any new updates to CS applications to improve compatibility as they encourage users to move to the Creative Cloud. If you are continuing to use Creative Suite in a Windows environment, it is best to remain with Windows 7 or Windows 8.
At American Graphics Institute we teach Adobe classes and Creative Cloud classes in our classroom labs, and have been testing compatibility of Windows 10 and Creative Cloud and Creative Suite applications. Our initial findings are that the most current version of Creative Cloud runs on Windows 10. We’re continuing to test more
Creative Cloud Bugs in Windows 10
The latest version of Creative Cloud is fully compatible with Windows 10, including touch-screen devices and pen-input on Windows Surface, and there has been only one reported bug. The bug relates to updating to Windows 10 on a computer where Creative Cloud was previously installed. The error reads
The program can't start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem.
If you encounter this error when trying to run a Creative Cloud applications such as Photoshop, InDesign, or Illustrator, you can download and install the free Microsoft Visual C++ to fix the problem: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
American Graphics Institute will continue to provide updates regarding our compatibility testing.