Coronavirus (COVID-19) information: Live classes available in-person or online from our fully vaccinated instructors. Learn more about our reopening.


Creative Cloud Windows 10 compatibility

  • Published on August 16, 2015
Creative Cloud Windows 10 compatibility

With recent updates from both Adobe and Microsoft, we have prepared some guidance for creative professionals seeking to understand Adobe Creative Cloud on Windows 10 compatibility. You can ensure the greatest compatibility of your Creative Cloud applications on Windows 10 by making certain to upgrade to the latest versions of the Adobe CC apps if you are upgrading to Windows 10 or have a new computer with Windows 10 installed. The Adobe Creative Cloud 2015 release was updated to include support for Windows 10.

Compatibility of older Creative Cloud Applications on Windows 10

If you have been using an older version of the Creative Cloud apps, such as CC 2014 or the original CC it may not be fully compatible with Windows 10. Additionally, Creative Suite may not be compatible with Windows 10 either.

Creative Suite Windows 10 Compatibility

For users still working with Creative Suite applications, which were the predecessor to Adobe Creative Cloud apps, Windows 10 compatibility is not guaranteed, and Adobe is unlikely to release any new updates to CS applications to improve compatibility as they encourage users to move to the Creative Cloud. If you are continuing to use Creative Suite in a Windows environment, it is best to remain with Windows 7 or Windows 8.

At American Graphics Institute we teach Adobe classes and Creative Cloud classes in our classroom labs, and have been testing compatibility of Windows 10 and Creative Cloud and Creative Suite applications. Our initial findings are that the most current version of Creative Cloud runs on Windows 10. We’re continuing to test more

Creative Cloud Bugs in Windows 10

The latest version of Creative Cloud is fully compatible with Windows 10, including touch-screen devices and pen-input on Windows Surface, and there has been only one reported bug. The bug relates to updating to Windows 10 on a computer where Creative Cloud was previously installed. The error reads

The program can't start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem.

If you encounter this error when trying to run a Creative Cloud applications such as Photoshop, InDesign, or Illustrator, you can download and install the free Microsoft Visual C++ to fix the problem:

American Graphics Institute will continue to provide updates regarding our compatibility testing.


About the author

Christopher Smith is president of American Graphics Institute in Boston, Massachusetts. He is the publisher and editor of the Digital Classroom book series, which have sold more than one million copies. At American Graphics Institute, he provides strategic technology consulting to marketing professionals, publishers and to large technology companies including Google, Apple, Microsoft, and HP. An expert on web analytics and digital marketing, he delivers Google Analytics classes along with workshops on digital marketing topics. He is also the author of more than 10 books on electronic publishing tools and technologies, including the Adobe Creative Cloud for Dummies. Christopher did his undergraduate studies the at the University of Minnesota, and then worked for Quark, Inc. prior to joining American Graphics Institute where he has worked for 20 years.