
Reviews of our UX Research Course
UX Research Course - Introduction rating: 5 stars from 128 reviewers
"I learned a lot about the UX process from the course. Great teacher." - Tina C
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Live instructor
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Certificate of Completion
UX Research Course

UX Research Class
This UX research training course teaches the most common user experience research techniques for gathering information necessary to create and improve apps, websites and interfaces. Learn how user experience design relies on data that comes from various forms of research and other interactions with potential users of products. This UX research class teaches the role UX research plays in the overall UX design process, and how to integrate research findings into the process of creating and revising websites, applications, and products.
In this UX Research course you will:
- Learn the role and importance of UX research
- Discover multiple UX research techniques
- Conduct a hands-on UX research project
- Understand how to validate data and form hypotheses
- Develop features and functionality based on UX research data
This course is available individually or as part of these certificate programs:
UX Research Course - Course Dates
All classes are led by a live instructor. Class times listed are Eastern time.
UX Research Class Outline
Lesson 1: Introduction to UX Research
- Role of UX research in UX Design process
Lesson 2: Importance of UX research
- Use of research in determining usability
- Create empathy for users
Lesson 3: UX research techniques
Discover online design fundamentals that help your users reach their goals.
- Contextual interviews
- Diary Studies
- Customer Interviews
- Empathy Maps
- Storyboards
- Customer Journey Maps
- Investigating similar products
Lesson 4: UX Research Project
- Creating interviews
- Creating surveys
- Working with an empathy map
- Organizing your data
- Evaluating UX research results
Lesson 5: Hypotheses and validating assumptions
- Defining hypotheses
- testing and measuring hypotheses
- measure success metrics
- Creating tentative research explanations
- Creating possible research outcome
Lesson 6: Add UX research to UX brief
Lesson 7: Creating features based upon UX research
This UX research course is suitable for all levels of UX professionals as well as business analysts, product managers, developers, and ux designers. For those new to their role, we suggest starting with the UX Design course before attending the UX research class.
UX Research Course Length
This UX class is one-day in length if taken in our classrooms with a live instructor in the same room, or as a live online class.
UX Design Certification
Expand your skills and validate your user experience knowledge using the ISO international standard for UX design certification. Learn more about UX Design Certification.
You will receive comprehensive UX research training materials when attending this UX research class. UX course materials developed by Jennifer Smith, a highly skilled user experience designer and educator.