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UX Certification training class

This UX Certification training prepares professionals for the international standard User Experience Certification exam from UXQB. The UX Certification course in Boston offers the opportunity to receive CPUX-F training in the USA to prepare for the Certified Professional for Usability and User Experience – Foundation Level exam (CPUX-F). The instructor is a practicing UX professional who has passed the CPUX-F and American Graphics Institute is an authorized UXQB training provider. This is a two-day UX certification preparation course.

The UX Certification course provides preparation for the exam, which is offered separate from the course. The course materials align with the standards from the International Usability and User Experience Qualification Board (UXQB).

UX Certification training class for UXQB CPUX exam Course Dates

All classes in Boston, New York City, and Philadelphia start at 9:30 a.m. and end at 4:30 p.m.
and are led by a live instructor in the same classroom with you.
All online classes are led by a live instructor and run from 10:00 a.m. to 5:00 p.m. Eastern Time.

Course Title Course Dates Course Location Fee Register
UX Certification training class for UXQB CPUX exam


American Graphics Institute
American Graphics Institute
AGI Training Boston
150 Presidential Way
Boston - Woburn, MA 01801
2020-01-09 12:43:54 $995.00

UX Course Outline for UX Certification Training

The UX Certification training helps participants to design and deliver better products. Additionally, the user experience training helps participants work more effectively as a team through established process, guidelines, and principles which deliver more effective products. The course also provides preparation training for the UXQB-F test, which is the internationally recognized UX certification exam.

Lesson 1: Overview of the human-centered design process

  • Integration with Agile development and Lean UX processes

Lesson 2: Understanding core UX concepts

  • Usability
  • Goals
  • User Experience
  • Accessibility
  • User Interface
  • Dialogue
  • Interactive systems

Lesson 3: UX Planning: Understanding and describing the context of use

  • User groups
  • Goals
  • Tasks
  • Resources
  • Environments

Lesson 4: Analyzing context of use

  • Contextual interview
  • Observations
  • Focus groups

Lesson 5: Understanding UX dialogue & user interface guidelines

  • Core UX design principles
  • Dialogue Guidelines
  • Affordance and mental models
  • Design patterns
  • Design systems
  • Affordance
  • Comparing Dialogue Principles, Heuristic, and UI guidelines
  • User interface guidelines
  • Working with Style guidelines

Lesson 6: Specifying use and communicating findings

  • Context of use description
  • User group profiles
  • Personas
  • Wireframes
  • Journey maps
  • Information architecture
  • Card Sorting
  • Storyboards
  • Prototyping
  • Scenarios
  • Use cases

Lesson 7: Specifying requirements & documentation

  • User Needs
  • User requirements

Lesson 8: Testing design solutions

  • Evaluating design against user requirements
  • Usability testing
  • Interviews
  • Heuristic evaluations
  • User surveys
  • Usability findings

Lesson 9: Product Delivery

  • Defining acceptance criteria
  • Ongoing UX Process

There are no prerequisites for this user experience (UX) class. This UX Certification training is suitable for professionals working in a variety of roles including UX, design, development, business analyst, and product management. Any member of a team that works as or with a user experience professional will benefit from this training.

UX Certification Training Course Length

This UX class is two-days in length.

You will receive comprehensive UX training materials as well as UX supplies when attending this user experience class. UX course materials from the UXQB as well as supplimental materials developed by Jennifer Smith, a UXQB certified professional.

This UX course teaches essential user experience principles. It is the foundation of our UX classes

UX class participants learn UX design principles.

You can take this two-day UX course in our classroom with a live instructor in the same classroom with you. It can also be available at our classrooms in Boston, New York City, and Philadelphia for groups, or organizations, or it can be delivered on-site at your location. This course can also be delviered as a live online training class.

This UX class is also available as part of our live, online UX training from American Graphics Institute. The online UX courses are conducted with a live instructor, and are also limited to a small group. You can hear and see the instructor and their presentation, talk with them, ask questions, and participate in individual projects. The online courses differ from the workshops offered in our classrooms. The online courses are one day, compared to the in-person UX courses which are two-days in length. Both UX classes include the same lecture materials, and are led by the same team of experienced faculty from American Graphics Institute. The online user experience courses do not include the group exercises that are part of the live, in-person sessions. The same content is covered in both courses, and the same instructors lead both the in-person and online UX courses.

In this UX certification training participants gain an understanding of the foundational user experience and usability concepts necessary to create successful projects and successfull pass the internationally recognized UX Certification exam. Understanding how to incorporate the user-centered design process from the initial phases of product design through evaluation and product delivery to create successful website, apps, and products.


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AGI's team of experienced instructors are led by the design and usability expert and best-selling author of more than 20 books including Creative Cloud for Dummies, Creative Suite for Dummies, and Photoshop Digital Classroom. Classes are led by experienced professionals who have extensive professional and training experience, and also work in our consulting practice areas and as practicing professionals. For Federal agencies, American Graphics Institute classes are offered under GSA contract 47QTCA19D003Y.

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