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CPUX Training Class for UX Certification from UXQB

UX Certification training for CPUX-F

This UX Certification training prepares professionals for the CPUX foundation exam, the international standard User Experience Certification exam from UXQB. The UX Certification course is available online or in Boston and offers the opportunity to receive CPUX-F training in the USA to prepare for the Certified Professional for Usability and User Experience – Foundation Level exam (CPUX-F). The instructor is a practicing UX professional who has passed the CPUX-F and American Graphics Institute is an authorized UXQB training provider. This UX certification preparation course is two days in length. The CPUX-F exam can be scheduled for the day immediately following the course. The exam is not included with the course registration, but can be added upon request or can be scheduled separately.

The CPUX-F course materials developed by AGI align with the standards from the International Usability and User Experience Qualification Board (UXQB). This course to prepare for the CPUX-F exam are available live online or in-person in Boston, USA.

CPUX Training Class for UX Certification from UXQB Course Dates

All classes are led by a live instructor. Class times listed are Eastern time.


Please call 800-851-9237 or 781-376-6044 to schedule a course.

Contact AGI to request course dates.

UX Course Outline for UX Certification Training

The UX Certification training helps participants to design and deliver better products. Additionally, the user experience training helps participants work more effectively as a team through established process, guidelines, and principles which deliver more effective products. The course also provides preparation training for the UXQB-F test, which is the internationally recognized UX certification exam.

Lesson 1: Overview of the human-centered design process

  • Integration with Agile development and Lean UX processes

Lesson 2: Understanding core UX concepts

  • Usability
  • Goals
  • User Experience
  • Accessibility
  • User Interface
  • Dialogue
  • Interactive systems

Lesson 3: UX Planning: Understanding and describing the context of use

  • User groups
  • Goals
  • Tasks
  • Resources
  • Environments

Lesson 4: Analyzing context of use

  • Contextual interview
  • Observations
  • Focus groups

Lesson 5: Understanding UX dialogue & user interface guidelines

  • Core UX design principles
  • Dialogue Guidelines
  • Affordance and mental models
  • Design patterns
  • Design systems
  • Affordance
  • Comparing Dialogue Principles, Heuristic, and UI guidelines
  • User interface guidelines
  • Working with Style guidelines

Lesson 6: Specifying use and communicating findings

  • Context of use description
  • User group profiles
  • Personas
  • Wireframes
  • Journey maps
  • Information architecture
  • Card Sorting
  • Storyboards
  • Prototyping
  • Scenarios
  • Use cases

Lesson 7: Specifying requirements & documentation

  • User Needs
  • User requirements

Lesson 8: Testing design solutions

  • Evaluating design against user requirements
  • Usability testing
  • Interviews
  • Heuristic evaluations
  • User surveys
  • Usability findings

Lesson 9: Product Delivery

  • Defining acceptance criteria
  • Ongoing UX Process


  • Administration of the certification exam from the UXQB
  • Register separately for the exam
  • The exam can be scheduled for the day immediately following the course


There are no prerequisites for this user experience (UX) class. This UX Certification training is suitable for professionals working in a variety of roles including UX, design, development, business analyst, and product management. Any member of a team that works as or with a user experience professional will benefit from this training.

UX Certification Training Course Length

This CPUX-F class is two-days in length.

You will receive comprehensive UX training materials as well as UX supplies when attending this user experience class. UX course materials from the UXQB as well as supplemental materials developed by Jennifer Smith, a UXQB certified professional.

This UX course teaches essential user experience principles that are tested on the UXQB-F exam.

UX Certification Classes in Our Classroom

You can take this two-day UX course in our classroom with a live instructor in the same classroom with you. It can also be available at our classrooms in Boston and Philadelphia for groups, or organizations, or it can be delivered on-site at your location anywhere. This UX certification course can also be delivered as a live online training class.

UX Certification Classes Online

This UX class is also available as part of our live, online UX training from American Graphics Institute. The online UX courses are conducted with a live instructor, and are also limited to a small group. You can hear and see the instructor and their presentation, talk with them, ask questions, and participate in individual projects. The online courses differ from the workshops offered in our classrooms. The online courses are one day, compared to the in-person UX courses which are two-days in length. Both UX classes include the same lecture materials, and are led by the same team of experienced faculty from American Graphics Institute. The same content is covered in both courses, and the same instructors lead both the in-person and online UX courses.

In this UX certification training participants gain an understanding of the foundational user experience and usability concepts necessary to create successful projects and successfully pass the internationally recognized UX Certification exam. Understanding how to incorporate the user-centered design process from the initial phases of product design through evaluation and product delivery to create successful website, apps, and products.

Available Delivery Methods For This Class