CPUX F Certification Training Course Overview
The UX certification training provides an understanding of the human-centered design process and best practices. Participants learn the user experience design process phases from concept, user research, and solution design as well core usability and user experience concepts for designing products which are successful.
Course participants are also prepared for the internationally recognized UX certification test, which is offered by the UXQB. Passing the exam provides participants with the designation of Certified Professional for Usability and User Experience – Foundation Level.
- Understanding how to incorporate the user-centered design process from the initial phases of product design through evaluation and product delivery.
- Discovering the context in which products are used through analysis and interviews.
- Developing effective personas, scenarios for use, and customer journey maps.
- Creating and specifying user requirements.
- Incorporating designing for accessibility into user needs analysis.
- Using information architecture to create effective navigation experiences.
- Understanding User Experience Design concepts and processes,
- Guidelines for usability testing along with other methods for product evaluation.
- Integrating UX with other frameworks including agile development and Lean UX.
Please call 800-851-9237 or 781-376-6044 to schedule a course.
Outline for CPUX F Certification Training
The CPUX F Certification training helps participants to design and deliver better products. Additionally, the user experience training helps participants work more effectively as a team through established process, guidelines, and principles which deliver more effective products. The course also provides preparation training for the UXQB-F test, which is the internationally recognized UX certification exam.
Lesson 1: Overview of the human-centered design process
- Integration with Agile development and Lean UX processes
Lesson 2: Understanding core UX concepts
- Usability
- Goals
- User Experience
- Accessibility
- User Interface
- Dialogue
- Interactive systems
Lesson 3: UX Planning: Understanding and describing the context of use
- User groups
- Goals
- Tasks
- Resources
- Environments
Lesson 4: Analyzing context of use
- Contextual interview
- Observations
- Focus groups
Lesson 5: Understanding UX dialogue & user interface guidelines
- Core UX design principles
- Dialogue Guidelines
- Affordance and mental models
- Design patterns
- Design systems
- Affordance
- Comparing Dialogue Principles, Heuristic, and UI guidelines
- User interface guidelines
- Working with Style guidelines
Lesson 6: Specifying use and communicating findings
- Context of use description
- User group profiles
- Personas
- Wireframes
- Journey maps
- Information architecture
- Card Sorting
- Storyboards
- Prototyping
- Scenarios
- Use cases
Lesson 7: Specifying requirements & documentation
- User Needs
- User requirements
Lesson 8: Testing design solutions
- Evaluating design against user requirements
- Usability testing
- Interviews
- Heuristic evaluations
- User surveys
- Usability findings
Lesson 9: Product Delivery
- Defining acceptance criteria
- Ongoing UX Process
CPUX-F Exam
- Administration of the certification exam from the UXQB
- Register separately for the exam
- The exam can be scheduled for the day immediately following the course
UX Certification course instructors
AGI instructors are UX Certification professionals and skilled teachers. You'll learn from a live UX Certification professional that brings years of experience that will help you learn UX Certification quickly and easily.

Jennifer
MS, Human Factors Information Design
BA, Commercial Art
UXQB Certfied
Adjunct Professor, Boston University

Grace
MS, Information Design
BA, Digital Communications
Adjunct Professor, St. Olaf

Shirley
MLA, Harvard
MS, Bentley
BS, Bentley
Custom and private UX Certification classes
This UX Certification course is available as a private class. Curriculum can be customized for your specific needs. UX Certification classes can be delivered at your location, online, or in our classrooms. For more information, call 781-376-6044 to speak with a training consultant or contact us.
There are no prerequisites for this user experience (UX) class. This UX Certification training is suitable for professionals working in a variety of roles including UX, design, development, business analyst, and product management. Any member of a team that works as or with a user experience professional will benefit from this training.
CPUX-F Certification Training Course Length
This CPUX-F class is two-days in length with a half-day review and exam preparation on the third-day to prepare you to take the CPUX F exam following the class.
You will receive comprehensive CPUX F materials when attending this user experience class. UX course materials from the UXQB as well as supplemental materials developed by Jennifer Smith, a UXQB certified professional.