What you will learn in this ChatGPT course
- Write and edit professional emails, reports, and internal communications using ChatGPT
- Summarize long-form content such as meeting notes, documents, and articles
- Generate outlines, proposals, and project documentation quickly and efficiently
- Organize ideas, plans, and workflows using AI-powered prompts
- Create effective prompts to improve the quality and relevance of AI responses
- Automate repetitive writing and planning tasks across departments
- Apply AI tools to common business scenarios in operations, marketing, administration, and communication
- Understand best practices for the responsible and ethical use of generative AI in the workplace
ChatGPT Course - Course Dates
All classes are led by a live instructor. Class times listed are Eastern time.
ChatGPT training course topics covered
- Introduction to ChatGPT and Generative AI: Understand what generative AI is, how ChatGPT works, and how it fits into the landscape of artificial intelligence tools used in business.
- Understanding of How Generative AI Works: Gain a high-level understanding of how generative AI models like GPT, Claude, and Stable Diffusion generate text and images, and what makes them different from traditional AI.
- Model Comparison and Selection
Compare leading generative AI models such as the various versions of ChatGPT, Claude, and Gemini to understand their strengths, limitations, and use case suitability in business settings. - Research and Reasoning Capabilities of AI
Use ChatGPT’s deep research tools, browsing-enabled models, and connected apps (like Wolfram, Link Reader, or Zapier) to perform advanced information-gathering and analysis. - Using ChatGPT for Business Writing: Learn to create, revise, and personalize emails, business letters, memos, and client communications using natural language AI tools.
- Summarizing and Condensing Information: Utilize ChatGPT to extract key points from lengthy documents, meeting notes, or reports, quickly generating concise summaries and actionable items.
- Creating Outlines and Structured Content: Generate outlines for reports, presentations, proposals, and marketing content. Learn prompt strategies for structuring long-form material.
- Prompt Engineering for Better Results: Develop effective prompts that guide ChatGPT to produce accurate, relevant, and polished content. Learn how to revise and iterate prompts.
- Brainstorming and Ideation with AI: Utilize ChatGPT for creative tasks such as naming, content planning, campaign concepts, or solving business challenges with idea generation techniques.
- Organizing Tasks and Information: Apply ChatGPT to generate to-do lists, meeting agendas, checklists, and structured plans for projects or team coordination.
- Automating Repetitive Workflows: Learn to use ChatGPT to automate recurring writing tasks such as weekly status reports, client updates, and internal announcements.
- Understanding Limitations and Reviewing AI Output: Identify where human review is essential, how to fact-check AI output, and how to avoid over-reliance on generative models.
- Training ChatGPT with Style and Tone: Learn to guide ChatGPT to write in your tone of voice using prompt chaining and tone-shaping instructions.
- Custom Instructions and Personalized AI Setups: Set up saved preferences and custom instructions in ChatGPT to reflect your goals, writing style, and communication needs.
- Working with Custom GPTs and Projects: Organize files, chats, and tools using ChatGPT Projects and build or deploy Custom GPTs tailored to specific workflows or departments.
- Image and Voice Capabilities: Explore how to use multimodal tools like image generation, voice synthesis, and file uploads, including hands-on experience with Open AI image tools like DALL·E and Sora.
- Ethical Use and Privacy Considerations: Learn best practices for protecting sensitive data, respecting privacy, and maintaining transparency when using AI in business settings.
- Hands-on Projects: Apply everything learned in guided practice activities, where you have the opportunity to get assistance from the instructor in the same classroom
AI course instructors
AGI instructors are AI professionals and skilled teachers. You'll learn from a live AI professional that brings years of experience that will help you learn AI quickly and easily.

Grace
MS, Information Design
BA, Digital Communications
Adjunct Professor, St. Olaf

Shirley
MLA, Harvard
MS, Bentley
BS, Bentley

Elizabeth
BS, Finance
Teaching Assistant, Virginia Tech
Accounting & Finance Roles

Fred
MIT, Data Science
SCRUM Master
Certified Technical Trainer
Custom and private AI classes
This AI course is available as a private class. Curriculum can be customized for your specific needs. AI classes can be delivered at your location, online, or in our classrooms. For more information, call 781-376-6044 to speak with a training consultant or contact us.
You should have experience with using a web browser and general computer applications such as Excel, Word, and PowerPoint prior to this course.
You will receive a comprehensive course manual for this class developed by the instructors at AGI. AGI instructors have created many of the official training guides and books for Microsoft, including the Microsoft Official Academic Curriculum for Microsoft Office.
Prerequisites for this AI course
Prior to attending this AI classes, you should be familiar with all the concepts covered in the: Excel class - Introduction, PowerPoint Design course. This can be through attending the course or through experience.
What to take after this AI course
After you have attended this course, you may find it useful to continue your learning and attend: Copilot Training Course.
