UX Writing Course
Discover how to write for UX design
This UX Writing Course teaches the core principles of UX writing and information architecture, as well as their relationship to visual design. It is suitable for writers, designers, developers, business analysts, product managers, and other professionals. This class provides an opportunity to gain a strategic understanding of writing for user experience, including its impact on content structure and information hierarchy, as well as determining how information is effectively displayed on screens or devices. Previous UX training or experience in UX design is not required.
- Overview of the UX writing process and how it relates to final UX design
- How to use design thinking techniques to jumpstart your content
- Structuring your content: Building a successful information hierarchy
- Understanding the psychology behind your writing content and how it relates to the brain
- Avoiding redundancies and distractions to help prevent cognitive overload
Creating and testing your writing
See all course topicsAbout our UX Writing Course instructors
Our UX writing instructors hold master's degrees in human factors and possess extensive experience in UX design. Their advanced understanding of human-centered design principles, usability testing, and cognitive psychology allows them to effectively guide students in creating intuitive and user-friendly digital experiences. When not teaching at AGI they also teach at prominent universities.
Ways to attend this UX Design Course
- Live Online classes from your office or home as a regularly scheduled small group class.
- Live, in-person regularly scheduled UX Design classes in Boston or Philadelphia with a live instructor in the same classroom.
- Private training customized to your specific needs delivered in-person or online. Call 781-376-6044 or complete the Private UX Training form for more information.
- Corporate UX Training for your group or team.
Why learn UX Writing at AGI
- Hands-on learning: Learn UX Design using our proven method to gain skills quickly.
- Proven curriculum: We have delivered UX Design training to thousands.
- Expert instructors: Our instructors are the best in class with UX Design and are skilled UX professionals and educators.
- Small class sizes: Receive personalized attention with ten or fewer participants per class.
- Repeat for Free: If you need a refresher or miss a class day, retake the class at no cost.
All UX Design classes include
Free retake
Detailed curriculum
Live instructor
Flexible rescheduling
Certificate of Completion
Small class sizes
Course recording
Skills you learn in this UX Writing Course
- Learn how to write words that guide, delight, and support users through every step
- Discover the difference between voice and tone
- Eliminate vague button labels and create microcopy that gets clicks and results
- Learn how to write error messages that don’t frustrate but reassure your users
- You’ll map ideas, uncover content hierarchies, and turn messy thoughts into clean, intuitive interfaces
- Explore how excellent writing supports great design—and why UX writers belong at the design table
- Master the art of inclusive language that welcomes everyone and leaves no one behind
- Understand how the brain reads on screen—and how to write for real human behavior
- Create your own mini style guide and learn how to maintain consistent content across teams
- Test your writing with real-world tools and learn to iterate based on what works
This course is available individually or as part of these certificate programs
UX Writing Course - Course Dates
All classes are led by a live instructor. Class times listed are Eastern time.
UX Design Course: Mastering user experience
Foundations of UX Writing
- Introduction to UX writing
How UX Writing differs from other writing
- How UX Writing differs from content strategy and marketing copywriting
- Why UX writing matters for usability and experience
Using design thinking to discover content and structure
- Mindmapping
- Discovering themes and information hierarchies
- Converting content into an outline
The power of writing for UX design
- Writers' important role in determining visual design
- Successes and failures in writing for interactive products
Supporting your brand
- Supporting your brand’s personality through voice
- Building trust with clear and consistent communication
Defining tone
- Adapting tone for different contexts
- How does tone change based on the situation or scenario
- Softer in error messages, more upbeat in success screens
Microcopy that matters
- Writing clear, helpful buttons, tooltips, and error messages
- Best practices for forms, field labels, confirmations, etc.
- Hands-on: rewrite poor microcopy examples
How to improve microcopy
- Stating exactly what the user needs to know
- Text for guiding next steps
- Eliminating redundancy in text
- Test to see what confuses or delights users
Inclusive and accessible UX writing
- Writing for diverse audiences
- Avoiding jargon, bias, and exclusion
- Writing with screen readers in mind
How the brain plays a role in UX writing
- Addressing cognitive overload
- Where users look first
- Research and studies on how users read on the screen
Style guides & content governance
- Establishing and using voice/tone guidelines
- Managing consistency with a ux writing style guide
- Collaborating with design and dev teams
Testing & iteration
- How to test voice/tone and microcopy (a/b testing, usability tests)
- Iterating based on feedback and analytics
Final exercises & review
- Rewrite, test, and improve example UX copy
- Share work and receive peer feedback
- Key takeaways + q&a
UX Design course instructors
AGI instructors are UX Design professionals and skilled teachers. You'll learn from a live UX Design professional that brings years of experience that will help you learn UX Design quickly and easily.
Jennifer S.
MS, Human Factors Information Design
BA, Commercial Art
UXQB Certfied
Adjunct Professor, Boston University
Grace
MS, Information Design
BA, Digital Communications
Adjunct Professor, St. Olaf
Shirley
MLA, Harvard
MS, Bentley
BS, Bentley
Custom and private UX Design classes
This UX Design course is available as a private class. Curriculum can be customized for your specific needs. UX Design classes can be delivered at your location, online, or in our classrooms. For more information, call 781-376-6044 to speak with a training consultant or contact us.
UX Writing course instructor profile
The instructors who teach the UX writing course at AGI have advanced degrees in UX-related fields. Several hold Master's of Science degrees in Human Factors Information Design. When not teaching at AGI, they teach at the college level, including at Boston University and St. Olaf College. They actively work in the UX field, having managed a UX research lab, and provide UX, UI, and design tools training for application developers, business analysts, UX teams, and developers at technology companies, retailers, apparel companies, and luxury brands. You will also find them leading professional development training sessions for professors in computer science and graduate programs, as well as Microsoft employees at their internal Microsoft TechReady event. When you take a UX design course at AGI, you learn from the best.
UX Writing Course prerequisites
There are no prerequisites for this UX Writing class. This course is suitable for all levels of UX writers, designers, business analysts, product managers, and developers.
UX Writing Course length
This one-day UX writing class is available in our classrooms with a live instructor in the same room or as a live online class on other dates.
UX certification
You can expand your skills and seek to validate your user experience knowledge using the ISO international standard for UX design certification. Learn more about UX Design Certification.
Exceptional UX Writing course materials
Our proprietary UX Writing curriculum has been proven effective in teaching [category short name] to thousands. You’ll receive our extensive written reference along with lesson files for you to continue your practice following the class. You will receive comprehensive UX design course materials as well as a sketchbook, pencils, and supplies when attending this UX class. UX course materials are developed by Jennifer Smith, a highly skilled user experience designer and educator.
Repeat for free
If you need a refresher or miss a day of class, you can repeat the UX Design class at no additional cost for one year.
Private UX Writing classes for companies and groups
This UX Design class is available as a private workshop for your company, group, or team. Use the contact form on this page or call 781 376-6044.
UX Writing class FAQ
Do I receive a certificate in UX Writing?
AGI provides a certificate upon course completion, which can be shared on LinkedIn and verified digitally on the AGI website.
How many students are in a UX Writing class?
AGI limits its class sizes so that you receive personalized attention. Classes are limited to no more than 10 participants.
Can I get specific UX Writing questions answered in the class?
Yes, as a live class, you can ask the instructor questions about how to use UX Design.
Does this UX writing class include job placement support?
AGI provides job support only when UX Design classes are taken as part of a longer-term certificate program, where AGI has a dedicated career counselor assigned to each certificate student.
Is this UX Writing class for Mac or Windows?
You can attend this UX Design class using a Mac or Windows computer. The application itself has identical functionality for both. If attending in our classrooms, a computer will be provided using the operating system of your choice.