Microsoft Teams Training: Advanced Course

If you already know the basics of Microsoft Teams, or are a Teams Administrator, this training course is for you. Designed for team admins, leads, coordinators, and power users, it goes well beyond chat and basic meetings and helps you structure collaboration that supports the way your teams work.

You’ll learn how to design team and channel structures for real business workflows: projects, operations, leadership groups, client service teams, HR, and cross-functional initiatives. The course reflects the current Teams model, including modern channel types, conversation layouts, and the tighter integration between Teams, SharePoint, and OneDrive that underlies most serious file collaboration.

A large part of the course is dedicated to advanced meetings and event delivery. You’ll learn how to configure meetings more intentionally, run breakout rooms, present with PowerPoint Live, host channel meetings, and choose the right format for the situation, including standard meeting, webinar, or town hall. The course also covers file-sharing practices, guest and external access, governance awareness, and role-based workflow tools like Bookings, Virtual Appointments, and Teams Phone for organizations that use them.

What you learn in this advanced Teams training:

• Design teams and channels more strategically for projects, departments, leadership groups, client-facing teams, and recurring business workflows
• Choose between standard, private, and shared channels based on access, audience, and collaboration needs
• Know when to create a new team versus a new channel, and when not to create either
• Use modern channel layouts, including posts and threads, to improve communication flow and organization
• Add and manage tabs, shared resources, and channel-level tools to better support ongoing work
• Choose the right format for any situation: chat, channel conversation, meeting, webinar, or town hall
• Run channel meetings that keep communication and meeting context connected in the team workspace
• Configure meetings more effectively and use breakout rooms for workshops, training, and facilitated sessions
• Present more effectively with PowerPoint Live and other advanced meeting tools
• Use Q&A and event roles for structured sessions and larger-audience communications
• Manage shared files more intentionally, covering file location, sync options, and sharing controls
• Understand the difference between guest access and external access and how each affects collaboration
• Build practical rules for where files should live: chat, channel, or personal OneDrive
• Understand how Teams workspaces connect with SharePoint and OneDrive behind the scenes
• Apply Bookings and Virtual Appointments concepts to service-based scheduling workflows where those tools are enabled
• Recognize security, compliance, and sharing considerations that affect real collaboration decisions
• Identify when Teams Phone features like forwarding, call groups, or delegation belong in business workflows

Questions about this advanced Teams training? Interested in a private or customized Teams training? Call to speak with a training consultant: 781-376-6044.