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Creating a great user experience team with UX training

  • Published on December 15, 2014
Creating a great user experience team with UX training

Those involved in user experience design, whether it is a formal UX team, or a group with varying responsibilities, can benefit from participating in a UX workshop for all members of the team. This involves taking all the designers, developers, business analysts, and product managers and having them participate in a UX training session that creates a consistent baseline and foundation for everyone that is part of the group.

Training a UX group together helps remove any differences in approach that may exist because participants may not have any formal UX training, or may have participated in courses at institutions that emphasize visual design, rather than the entire holistic UX process. You can bridge difference that may exist because of age, current role, and previous education through a foundational UX training workshop that provides a baseline from which everyone can work. This allows your organization to benefit from the diversity of talents by uniting a team with a broad range of gifts and abilities, allowing them to better collaborate.

By creating a common UX-centered culture, the UX training becomes a team-building exercise. Participants begin to see their work from the same perspective, and understand the rationale behind decisions that are made. Many organizations recognize these benefits and create the time needed for their groups to participate together in UX classes. They recognize that there is no substitute for spending time together to understand the same process and tools to create a common framework and point of reference.

Whether a team is still in the research and planning phase or is now ready to implement a customer’s requirements with an application or website, the UX training they go through together helps guide them in their approach. They will be able to speak together with a kind of easy shorthand that only comes from spending time making mistakes, solving design and interface problems, and gaining an understanding of a common approach as part of their user experience course.

If your organization is looking to build a cohesive UX team that can work together more effectively, the UX workshops provided through American Graphics Institute help you to create websites and apps that are easy to use and delight their users. 

About the author

 is a user experience designer, educator and author based in Boston. She has worked in the field of user experience design for more than 15 years.She has designed websites, ecommerce sites, apps, and embedded systems. Jennifer designs solutions for mobile, desktop, and iOT devices.

Jennifer delivers UX training and UX consulting for large Fortune 100 companies, small start-ups, and independent software vendors.She has served as a Designer in Residence at Microsoft, assisting third-party app developers to improve their design solutions and create successful user experiences. She has been hired by Adobe and Microsoft to deliver training workshops to their staff, and has traveled to Asia, Europe, India, the Middle East, and across the U.S. to deliver courses and assist on UX design projects. She has extensive knowledge of modern UX Design, and worked closely with major tech companies to create educational material and deliver UX workshops to key partners globally. Jennifer works with a wide range of prototyping tools including XD, Sketch, Balsamiq, Fireworks, Photoshop, Illustrator, and Blend for Visual Studio. She also works extensively in the fields of presentation design and visual design.

Jennifer is also the author of more than 20 books on design tools and processes, including Adobe Creative Cloud for Dummies, Adobe Creative Cloud Digital Classroom, and Photoshop Digital Classroom. She has been awarded a Microsoft MVP three times for her work with user experience design in creating apps for touch, desktop, and mobile devices. Jennifer holds the CPUX-F certification from the User Experience Qualification Board and assists others in attaining this designation in leading a UX certification course at American Graphics Institute. She is a candidate for a Master’s degree in Human Factors in Information Design.