Coronavirus (COVID-19) information: Live classes available in-person or online from our fully vaccinated instructors. Learn more about our reopening.


Photoshop Disaster Strikes Another Major Retailer

  • Published on May 29, 2014
Photoshop Disaster Strikes Another Major Retailer

Women’s apparel retailer Ann Taylor Loft has gone too far with their Photoshop retouching efforts, creating a painfully distorted torso on a swimsuit model.  Far too often when retailers are looking to sell swimwear, they try to make the models look thinner than necessary, and the results are often disastrous.  You might think that only a few months after Target was criticized for over-retouching a swimsuit model that other retailers might be more careful.

In an image found on Ann Taylor Loft’s website this past week, the head and shoulders of the model appear normal, yet a look at the model’s midsection reveals a clearly distorted ribcage. An apparent overuse of Photoshop’s Liquify filter has created a painfully warped stomach.

After being called-out on the image, the retailer removed the photo from their website. A spokesman claimed the image was taken at an “awkward angle.” After consulting with several of the photography instructors at American Graphics Institute, we came to the conclusion that no angle or lens would have created the type of distortion displayed in this image. Back in 2011 Ann Taylor’s Photoshop retouchers removed the entire arm of a model in one of their advertisements. With this latest image, we’re hoping that their Photoshop disasters don’t come in threes.

While we teach Photoshop training courses, we emphasize the need to keep images looking natural unless creating a photo illustrations. For example, in our Photoshop retouching training courses we work with professional image editors to help them understand ways to clean-up images and make certain they will look their best in print or online, without appearing to be over-manipulated. 

Photoshop disaster from Ann Taylor Loft

About the author

 is a user experience designer, educator and author based in Boston. She has worked in the field of user experience design for more than 15 years.She has designed websites, ecommerce sites, apps, and embedded systems. Jennifer designs solutions for mobile, desktop, and iOT devices.

Jennifer delivers UX training and UX consulting for large Fortune 100 companies, small start-ups, and independent software vendors.She has served as a Designer in Residence at Microsoft, assisting third-party app developers to improve their design solutions and create successful user experiences. She has been hired by Adobe and Microsoft to deliver training workshops to their staff, and has traveled to Asia, Europe, India, the Middle East, and across the U.S. to deliver courses and assist on UX design projects. She has extensive knowledge of modern UX Design, and worked closely with major tech companies to create educational material and deliver UX workshops to key partners globally. Jennifer works with a wide range of prototyping tools including XD, Sketch, Balsamiq, Fireworks, Photoshop, Illustrator, and Blend for Visual Studio. She also works extensively in the fields of presentation design and visual design.

Jennifer is also the author of more than 20 books on design tools and processes, including Adobe Creative Cloud for Dummies, Adobe Creative Cloud Digital Classroom, and Photoshop Digital Classroom. She has been awarded a Microsoft MVP three times for her work with user experience design in creating apps for touch, desktop, and mobile devices. Jennifer holds the CPUX-F certification from the User Experience Qualification Board and assists others in attaining this designation in leading a UX certification course at American Graphics Institute. She is a candidate for a Master’s degree in Human Factors in Information Design.