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The benefits of investing in employee training

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› The benefits of investing in employee training
  • Published on March 19, 2014

Investing in employee training programs, such as those provided at the American Graphics Institute, provides a number of rewards for employers, from improving employee commitment and satisfaction to increasing profitability. Employee training ensures that workers are well-informed about the best ways to perform their roles, and ensures that employees are equipped with the skills that help them and their employers succeed.

Improved job performance
Employees who participate in training are more likely to perform better at their job, no matter their industry. Training your workers shows them that you are committed to excellence, a mindset that they will reciprocate through their performance. These opportunities can illustrate the ways by which employers expect operations to be conducted in the workplace.

Tools, such as Adobe InDesign and Photoshop, have changed dramatically over the past few years. Users who aren't familiar with the newest and most efficient ways for working with these tools are likely not working as efficiently as possible. They may be making mistakes, or taking more time than needed to perform their work. Many students at American Graphics Institute report saving two or more hours per week on their projects using the skills they attain in our classes. Over a full year, this saves them more than 100 hours of time. Sending an employee to a course can be like finding an extra two weeks of productivity for that employee.

A number of studies has also shown that employee turnover is reduced when employees receive appropriate training opportunities. This is true for individuals working in most roles, whether they're focused on design or operating in a customer service capacity. Workforce recently reported that a successful job training program at the restaurant operator Cheesecake Factory led to a 15 percent lower employee turnover rate compared to their industry peers. Companies that support training programs strengthen the relationship between worker and business, leading to higher satisfaction, better performance and decreased turnover rates. Similarly, the American Society for Training & Development reported that a major retailer reduced turnover by 85 percent with the implementation of a more robust employee training program.

Higher profitability
Employee training programs can help lead to higher profitability for businesses in a number of ways. Many academic studies have shown that companies that invest in employee training tend to outperform their competition.

Training opportunities can provide employees with the skills necessary to improve their performance in the workplace. Offering enriching programs can not only help show them how they can best serve the company's needs, but they can also equip employees with tools to help express their own innovative ideas. For example, enrolling in Photoshop classes can help workers learn how to manipulate images more quickly and efficiently. Higher quality images of products can also lead to more sales of products or services that you offer. Additionally, training them in this type of application can help improve their computer literacy, provide them with a challenging new work opportunity and allow them a forum for expressing their creative freedom.

About the author

 is a user experience designer, Photoshop expert, educator and author based in Boston. She is the author of more than 20 books on design tools and processes, including Adobe Creative Cloud for Dummies, Adobe Creative Cloud Digital Classroom, and Photoshop Digital Classroom. She has been awarded a Microsoft MVP three times for her work with user experience design in creating apps for touch, desktop, and mobile devices.

Jennifer delivers UX training and UX consulting for large Fortune 100 companies, small start-ups, and independent software vendors. She has been hired by Adobe and Microsoft to deliver training workshops to their staff, and has traveled to Asia, Europe, India, the Middle East, and across the U.S. to deliver courses and assist on UX design projects. She has extensive knowledge of modern Windows UX Design, having worked closely with the Windows team to create educational material and deliver UX workshops to key partners globally on behalf of Microsoft. Jennifer works with a wide range of prototyping tools including Fireworks, Photoshop, Illustrator, Blend for Visual Studio, and Balsamiq.